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Writer's pictureJohn Thompson

Generative AI in Finance Software: Opportunities, Challenges, and Strategic Impact

This multiple series covers Gen-AI, DALL-E, AGI, and other recent advancements in artificial intelligence.

Gartner Generative AI

Generative AI, exemplified by tools such as ChatGPT and DALL-E, is transforming the way we generate and interact with content across industries. These models leverage complex algorithms, including large language models (LLMs), to produce text, images, code, simulations, and more. Trained on vast amounts of data, these tools create outputs that can closely mimic human expression, and recent advancements suggest they may revolutionize processes across legal, financial, and media sectors.

Gartner Gen AI

Since ChatGPT’s release in 2022, generative AI has captured the attention of businesses eager to leverage it for competitive advantage. New tools and updates arrive monthly, each iteration expanding AI’s capability and potential applications. According to research, the use of generative AI could add up to $4.4 trillion annually to the global economy. Although the technology offers notable benefits, the scale of its impact and accompanying risks remain uncertain.


From Automation to Creation

Machine learning
Source: FTI Consulting

At its core, artificial intelligence (AI) refers to computational systems designed to mimic human intelligence. Machine learning (ML) forms a subset of AI, involving models that can learn from data patterns autonomously. Originally, machine learning applications were predictive, classifying data into categories based on recognized patterns.


But generative AI marks a shift: instead of merely categorizing existing information, these models can generate entirely new content. They can create text resembling academic essays or images based on descriptive prompts—producing outputs that could pass as human-made.

Applications of gen-ai
Source: Sogeti Global

Generative AI applications like ChatGPT are trained through a process called “self-supervised learning,” which involves feeding the model vast amounts of data, enabling it to predict and generate responses with remarkable accuracy. Early generative models were limited in scope and cost millions to develop, accessible only to tech giants like OpenAI, Google’s DeepMind, and Meta. Now, thanks to advancements in computational power and data availability, generative AI is becoming more accessible to businesses.


Deep Dive into Generative Artificial Intelligence

Gen-AI
Source: CoT

Generative AI tools like ChatGPT are powered by large language models (LLMs), such as GPT (Generative Pretrained Transformer), which rely on complex neural network architectures to predict and generate text. The process begins with vast amounts of text data used for training—typically scraped from books, articles, websites, and more—equipping the model to understand language patterns, grammar, context, and common knowledge. GPT models are based on transformer architecture, a breakthrough design that enables the model to handle long-range dependencies in text, ensuring coherent and contextually accurate outputs.

Generative AI
Source: CoT

Here’s how ChatGPT works in practice: once the model receives a prompt, it converts each word into vectors, which are mathematical representations of words or phrases. Using layers of “attention mechanisms,” the transformer architecture analyzes these vectors to determine which words in a sentence or paragraph are most relevant to others, adjusting them accordingly. Each layer refines its understanding of the context, "attending" more closely to words that are pertinent to the prompt.

LLMs
Source: RHLF

The final result is a highly sophisticated prediction of what words should follow, drawn from billions of training examples and tuned by supervised learning on high-quality datasets. This probabilistic approach enables ChatGPT to generate contextually relevant responses, although its reliance on patterns also leads to limitations, such as repetition or bias, particularly when prompts are ambiguous or misleading.


The process itself is computationally intensive, typically involving thousands of GPUs working in parallel, requiring significant infrastructure and energy. The output is a probabilistic "best guess" based on patterns and training data, which sometimes leads to convincing but factually incorrect results. This inherent uncertainty remains one of the primary challenges of generative AI, making human oversight essential in professional settings to validate accuracy.


A Broad Spectrum of Capabilities

Market Map Gen AI
Source: Sequoia Capital

Generative AI is not limited to generating written or visual content; it can also create complex data simulations and code and even generate scenarios for business decision-making. ChatGPT, for example, has impressed users with its ability to generate essays, marketing copy, and even technical code. DALL-E can create unique images from textual prompts, merging art with technology to a degree not previously possible. Financial services firms use these tools to generate financial analyses, while law firms use them to generate legal summaries and draft documents.

OpenAI

The benefits of these applications are evident, especially in sectors where time and accuracy are paramount. Businesses that adopt generative AI for content production may significantly reduce time and costs, redirecting resources toward innovation and core tasks. However, such efficiency gains come with risks. The data these models learn from can inadvertently perpetuate biases, and the models themselves may produce incorrect or misleading information. This is a particular concern for sectors like law and finance, where errors could lead to regulatory or reputational consequences.


Challenges and Considerations for Businesses

GDPR

Despite the promise of generative AI, businesses must proceed with caution. Models like ChatGPT can sound convincingly accurate even when they are not, presenting potential pitfalls in fields that require precise information. Additionally, biases inherent in training data can result in skewed outputs, which may reflect or amplify social biases if left unchecked. Businesses must consider these limitations and employ strategies to manage them, such as using curated datasets, refining outputs with industry-specific data, and integrating human review into workflows.

Map
US Federal AI Legislation in 2024: The Current Landscape

The regulatory environment is also evolving. As generative AI use expands, regulators are beginning to address issues of data privacy, security, and ethical use. Organizations adopting these technologies should remain vigilant to changing laws and industry standards and the potential need to implement safeguards.


The Road Ahead

Generative AI is poised to become a cornerstone of the modern business toolkit. For many industries, the focus now is on finding applications where generative AI can responsibly create value. Whether enhancing customer experience, streamlining documentation, or creating real-time analyses, AI’s future holds vast potential—albeit one tempered by the need for prudent application and careful oversight.


Quick Summary of RedlineDCS’ Generative AI Capabilities for Finance Software:


Deal software

RedlineDCS integrates generative AI tools to streamline documentation workflows in M&A. Its finance software capabilities include automated content generation for document summaries, contract drafting, and collaboration, designed to reduce time spent on routine tasks. As a secure, compliance-focused platform, RedlineDCS ensures AI outputs are rigorously monitored and refined to meet the high standards expected by legal and financial professionals.


Written by John Thompson, a guest writer who enjoys the beach but not the sand.


Special thanks to McKinsey and Co. for contributing content.


Referenced Articles Include:

  • "What is generative AI?" (April 2024) by Aamer Baig et al.

  • "Implementing Generative AI with Speed and Safety" (March 2024) by Oliver Bevan et al.

  • "Capturing AI and Gen AI Potential in Tech, Media, and Telecom" (February 2024) by Venkat Atluri et al.

  • "AI Regulation and Risk Functions" (December 2023) by Andreas Kremer et al.

  • "The Economic Potential of Generative AI" (June 2023) by Michael Chui et al.

  • "What Every CEO Should Know About Generative AI" (May 2023) by Michael Chui et al.

  • "Generative AI Value Chain Opportunities" (April 2023) by Tobias Härlin et al.

  • "State of AI in 2022" (December 2022) by Michael Chui et al.

  • "McKinsey Technology Trends Outlook 2023" (July 2023) by Michael Chui et al.

  • "An Executive’s Guide to AI" by Michael Chui et al.

  • "What AI Can and Can’t Do for Business" (January 2018) by Michael Chui et al.

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